Contact Us

Questions, feedback, or need more information?

If your question isn’t answered on any of our information pages, or if something isn’t completely clear, send an email to miajoelle2698@outlook.com. Please include your name, contact phone number, and the city you live in. Please share product photos if you are requesting after-sales service.

Customer Service – Opening Hours:
Monday to Friday 9:00 to 17:00
Saturday 10:00 to 18:00
Sunday closed.

Frequently Asked Questions:
Q: How long does it take to receive my package?
A: Please note that on average we need 3 to 7 days to process your order before we ship it. Rest assured, we are doing everything in our power to get your order to you as soon as possible! Once your order has been shipped, the estimated delivery time, depending on your country or region, is between 14 and 30 days. Please take into account any public holidays that may affect delivery times.
Q: What is the company’s return policy?
A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from receipt of your item to process your return or exchange.
Q: How can I contact you regarding my order?
A: You can contact us by email at miajoelle2698@outlook.com or by using the form on this page.